Privacy Policy
Effective Date: July 30, 2026
At Alchimie Wellbeing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Place an order
Contact us through our website
Subscribe to our newsletter
Submit an inquiry or request
Create an account (if available)
This information may include:
Nombre
Email address
Phone number
Billing and shipping address
Order and transaction information
Information you choose to provide in messages or inquiries
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data to help improve the performance, functionality, and security of our website.
How We Use Your Information
Your personal information may be used to:
Process and fulfill your orders
Arrange shipping and delivery
Respond to your inquiries and provide customer support
Send order confirmations and important service updates
Send newsletters or promotional communications if you have chosen to subscribe
Improve our website, products, and customer experience
Maintain the security of our website and prevent fraud
Meet legal, accounting, and regulatory obligations
We do not sell, rent, or trade your personal information.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, understand how visitors use our website, and improve website performance.
You may disable cookies through your browser settings; however, some features of the website may not function as intended.
Third-Party Services
We work with trusted third-party providers to help operate our website and business. These services may include:
Website hosting
Payment processing
Shipping and order fulfillment
Email marketing
Website analytics
Spam prevention and website security
Some of these providers may store or process personal information outside of Canada. When this occurs, your information may be subject to the laws of the country in which it is processed.
These providers only receive the information necessary to perform their services and are responsible for protecting your information in accordance with their own privacy policies.
Data Security
We take reasonable administrative, technical, and organizational measures to safeguard the personal information we collect and help protect it from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of transmitting or storing data electronically can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to:
Provide our products and services
Maintain business, accounting, and tax records
Meet legal and regulatory requirements
Resolve disputes
Protect the security and integrity of our business
Information that is no longer required will be securely deleted or otherwise disposed of in accordance with applicable laws.
Your Privacy Rights
You may request access to the personal information we hold about you or ask that inaccurate information be corrected.
You may also request that we delete your personal information where we are no longer required to retain it for legal, accounting, or administrative purposes.
To make a request regarding your personal information, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal obligations. The most current version will always be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Alchimie Wellbeing
Email: [email protected]
Location: Edmonton Alberta, Canada