Because our products are handcrafted in small batches using natural, plant-based ingredients, we’re unable to accept returns once an item has been opened or used.

That said, your experience truly matters to us. If something arrives damaged, doesn’t feel right for your skin, or you’re unsure about how to use it, please reach out. We’re here to listen and to find a thoughtful, caring solution — whether that’s guidance, an exchange, or another form of support.

Every skin and wellness journey is unique. We’re honoured to be part of yours, and we’ll always do our best to help you navigate it with clarity and care.